Delivery Policy & Method
At [Your Store Name], we aim to deliver your sportswear as quickly and safely as possible. Our delivery process is designed to be smooth, transparent, and convenient for all our customers.
1. Order Processing Time
Orders are typically processed within 1–2 business days (excluding weekends and holidays) after payment is confirmed. You will receive an email confirmation once your order has been shipped.
2. Delivery Methods
We partner with trusted courier services to ensure timely and reliable delivery. Depending on your location, delivery options may include:
- Standard Delivery (3–7 business days)
- Express Delivery (1–3 business days) – Available in select regions
- Local Delivery – Same-day or next-day delivery in [City/Country]
3. Shipping Fees
Shipping costs are calculated at checkout based on your delivery address. From time to time, we offer free shipping promotions which will be clearly mentioned on our website and during checkout.
4. Delivery Areas
We currently deliver to most regions in [Country], including major cities and towns. If your location is not listed during checkout, please contact our support team for assistance.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your delivery status online through the courier’s tracking portal.
6. Delivery Delays
While we aim to deliver within the estimated timeframe, unforeseen circumstances such as weather conditions or high order volumes may cause delays. We appreciate your patience and understanding.
7. Contact Us
If you have any questions about your delivery or need assistance, feel free to contact our customer service team at:
- Email: info@elanasport.com
- Phone/WhatsApp: +962777556601